- Operation and support of customer network to ensure service continuation and optimal performance.
- Qualified staff to remotely serve OEM specialists calling from around the world.
- SLA based service to attend customer requests including emergencies. Escalation path all the way to company executives.
- Change control to keep up-to-date customer network database.
- Expertise to propose and implement best practices and improvement initiatives.
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First Line Maintenance
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Telxius and R&G completed an energy efficiency project for Cable Landing Station located in San Juan de Puerto Rico
The cooperation between Telxiusand R&Gresulted in the transformation of the main white room of the Telxius Cable Landing Station in San Juan (Puerto Rico), in
Environmental sustainability is an increasingly significant part of technology sector conversations. Companies broadcast their latest environmental updates, debate carbon reduction plans, and let their investors
R&G partners with the SubOptic Foundation’s Sustainable Subsea Networks initiative to strengthen best practices and sustainability programs in Latin America
R&G joins a global initiative and pioneers a journey towards net-zero emissions with important milestones.
Focused specifically in data center sector and subsea telecom services.